Back in the fall we sent out a fairly comprehensive email with a survey of changes or improvements that customers would like to see in their online shopping with us, and we have absolutely listened. We have designed, configured, tested, corrected, and tested again to make sure that the entire shopping experience is as streamlined as it can be. Of course, all of this means nothing if you cannot find what you are looking for, so our search database has been greatly refined to bring you the most accurate results possible.
New features? We have quite a few - including Online Chat Assistance; simply click the online chat box on the right hand side of the screen and a rep will help you right away. You can also take advantage of face to face video chat with Skype. If you are a Skype user, simply go to the 'Contact Us' page and click the Skype logo next to a representative. Our new Deal of the Day feature is exactly that, a new item at a great sale price every single day. Our new blog, where you are reading this article right now, will host constantly updating, very helpful articles from a variety of industry experts. We are now offering simplified shipping costs, with $10 flat-rate and free shipping over $150 (equipment excluded). Our YouTube channel can provide you with dozens of how-to videos pertaining to screen printing, embroidery, or sign making. You will also notice our new domain name, screenprintingsupply.com, which will make us even easier to find on the web. Lastly, our new one-page checkout process helps you spend more time making money, and less time spending it!
As our redesign is new, I am always open to your opinions, corrections, and recommendations. Feel free to contact me at [email protected], or catch me on Skype of the 'Contact Us' page and let us know what you think!